Last
updated January 12, 2021
Thank you for
choosing to be part of our community at Wirral Council
Quality Improvement and Training Team
Quality Improvement and Training Team
",
"we", "us", "our"). We are committed to protecting
your personal information and your right to privacy. If you have any questions or concerns about this
privacy notice, or our practices with regards to your personal information, please contact us at [email protected] .
When you
https://wirraleyquality.co.uk/ (the
"Website"),
This privacy notice applies
to all information collected through our Services (which, as described above, includes our
App
Please read this
privacy notice carefully as it will help you understand what we do with the information
that we collect.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal
information that you provide to
us.
We collect
personal information that you voluntarily provide to us when you
The personal
information that we collect depends on the context of your interactions with us and the
Personal Information Provided by You. We collect
names ;
phone numbers ;
email addresses ;
mailing addresses ;
usernames ;
passwords ;
contact preferences ;
contact or authentication data ;
billing addresses ;
debit/credit card numbers ;
job titles ;
Payment
Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored byCapita Pay 360
.
You may find their privacy notice link(s) here:
https://www.pay360.com/privacy
All personal
information that you provide to us must be true, complete and accurate, and you must notify us
of any changes to such personal information.
2. HOW DO WE
USE YOUR INFORMATION?
In Short: We process
your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal
information collected via our
We use the
information we collect or receive:
- To
facilitate account creation and logon process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook account), we use
the information you allowed us to collect from those third parties to facilitate account
creation and logon process for the performance of the contract.
- To
post testimonials. We post testimonials on our
Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information
to request feedback and to contact you about your use of our
Services .
- To
enable user-to-user communications. We may use your information in order to
enable user-to-user communications with each user's consent.
- To
manage user accounts. We may use your information for the purposes of managing
our account and keeping it in working order.
- To
send administrative information to you. We may use your personal information to
send you product, service and new feature information and/or information about changes to
our terms, conditions, and policies.
- To
protect our Services. We may use your information as part of our efforts to
keep our
Services safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business purposes, to comply with legal
and regulatory requirements or in connection with our contract.
- To respond to
legal requests and prevent harm. If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and
manage your orders. We may use your information to fulfill and manage your
orders, payments, returns, and exchanges made through the
Services .
- Administer prize
draws and competitions. We may use your information to administer prize
draws and competitions when you elect to participate in our competitions.
- To deliver and
facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To respond to
user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of
our Services.
- To
send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our
Services , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- Deliver targeted advertising to
you. We may use your information to
develop and display personalized content and advertising (and work with third parties who do
so) tailored to your interests and/or location and to measure its effectiveness.
- For
other business purposes. We may use
your information for other business purposes, such as data analysis, identifying usage
trends, determining the effectiveness of our promotional campaigns and to evaluate and
improve our
Services , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In
Short: We only share information with your consent, to comply with
laws, to provide you with services, to protect your rights, or to fulfill business
obligations.
We may process
or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have
given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your
data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have
entered into a contract with you, we may process your personal information to fulfill the
terms of our contract.
- Legal Obligations: We may disclose your
information where we are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public authorities to meet
national security or law enforcement requirements).
- Vital Interests: We may disclose your
information where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More
specifically, we may need to process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your
information with our affiliates, in which case we will require those affiliates to
honor this privacy notice. Affiliates include our parent company and any
subsidiaries, joint venture partners or other companies that we control or that are
under common control with us.
- Business Partners. We may share your
information with our business partners to offer you certain products, services or
promotions.
- Other Users. When you share personal
information
(for example, by posting comments, contributions or other content to the Services ) or otherwise interact with public areas of the Services , such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services , and view your profile.
In Short: We may use
cookies and other tracking technologies to collect and store your
information.
We
may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Notice
5.
DO WE USE GOOGLE MAPS PLATFORM
APIS?
In Short: Yes, we use
Google Maps Platform APIs for the purpose of providing better
service.
This
6.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We
will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal requirements).
No purpose in this notice will require us keeping your personal information for
longer than
When we have no ongoing legitimate business need to
process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is
possible.
7.
HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to
protect your personal information through a system of organizational and
technical security measures.
We
have implemented appropriate technical and organizational security measures designed
to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over
the Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security, and improperly
collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from
our
8.
DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to children under 18 years of
age.
We
do not knowingly solicit data from or market to children under 18 years of age. By
using the
[email protected]
9.
WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
In
some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access
and obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may also have the
right to object to the processing of your personal information. To make such a
request, please use the contact
details provided below. We will consider and act upon
any request in accordance with applicable data protection laws.
If
we are relying on your consent to process your personal information, you have the
right to withdraw your consent at any time. Please note however that this will not
affect the lawfulness of the processing before its withdrawal, nor will it affect
the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
If
you are a resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your
local data protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are a resident in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If
you have questions or comments about your privacy rights, you may email us at
[email protected]
.
Account Information
If you would at any time like to
review or change the information in your account or terminate your
account, you can:
-
Log in to your account settings and update your user account.
Upon your request to terminate your account, we
will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the
unsubscribe link in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email list — however, we
may still communicate with you, for example to send you service-related emails that
are necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes. To otherwise opt-out, you may:
-
Access your account settings and update your preferences.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating systems
and mobile applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you
about that practice in a revised version of this privacy notice.
11.
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update
this notice as necessary to stay compliant with relevant
laws.
We
may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice
frequently to be informed of how we are protecting your
information.
12.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If
you have questions or comments about this notice, you may
Jane Corrin
, by email at
[email protected]
,-
,
If
you have any further questions or comments, you may also contact us by post at the
following corporate address:
Phone: 0151 666 2000
13.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your country, you may
have the right to request access to the personal information we collect from you,
change that information, or delete it in some circumstances. To request to review,
update, or delete your personal information, please
visit: https://wirraleyquality.co.uk/my-account/
This privacy policy was
created using Termly’s Privacy Policy
Generator.